Craig Phillips describes "terrifying feeling" when brakes failed on his Jaguar I-Pace
Craig Phillips, former winner of the reality TV show Big Brother, has described his fear when the brakes failed on his Jaguar I-Pace electric vehicle while he was driving.
Mr Phillips said it was "Terrifying" to feel "Out of control" of the vehicle while his family were also inside.
Jaguar said it was investigating and took both claims seriously.
"Following the incident involving a Jaguar I-Pace on the M62 on the afternoon of 6th March, we are looking into this matter with urgency," Jaguar Land Rover said.
He called for a full recall of the model by Jaguar as a safety precaution.
A Jaguar Land Rover spokesperson said: "We are taking these recent claims by Mr Phillips very seriously and are looking into his complaint.
In addition we are concerned to hear that Mr Phillips may not have received the high levels of care to which we hold ourselves accountable.
Like many electric vehicles, the Jaguar I-Pace offers regenerative braking, in which the energy created as the car brakes is re-captured and sent back to the battery.
In 2019, some Jaguar I-Pace vehicles were recalled in North America because of a fault with the system.
Jaguar was already due to end production of the I-Pace, which was its first electric car, next year.