Fraud risk for Vans customers after data breach

Wed, 20 Mar 2024 05:04:55 GMT
BBC News - Technology

The footwear firm's parent company was hacked and customers' personal information stolen

Customers of the footwear brand Vans have been warned they may be at risk of fraud or identity theft following a data breach at its parent company.

VF Group detected "Unauthorised activities" on a part of its IT systems in December 2023, Vans say.

The BBC has asked the company if customers of those brands are also affected.

In an email to its customers, Vans says the data breach was first detected by VF Group on 13 December, and was "Apparently carried out by external threat actors."

"Our investigation revealed that the incident has affected some personal information of our customers, that we normally store and process in order to manage online purchases, such as email address, full name, phone number, billing address, shipping address," the email said.

It added the firm did not "Collect or retain" payment or financial data, such as bank account or credit card information, so there was "No chance that any detailed financial information was exposed to the threat actors."

It said it had no information of customers being affected so far but warned the incident "May result in attempts of identity theft, phishing and possibly fraud in general."

It has advised customers to be careful of suspicious emails, texts and telephone calls asking for personal information.

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